What is a Quality Supervisor?

Quality supervisors manage a team of staff to ensure the proper presentation and performance of products and customer satisfaction.

What does a quality supervisor do?

Quality supervisors communicate expectations clearly, triage tasks appropriately, and train employees on the latest product standards. They also ensure that safety protocols are followed and report quality metrics to other members of the management team. Quality supervisors expedite resolutions to any customer experience concerns that may arise and they oversee product quality management programs.

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